‼️UPDATE: SOME UNITS DO NOT COME WITH BLEACHED KNOTS! This is now a add-on service only! Please be sure to add “FULL SERVICE” to your order or request bleached knots before ordering. (There will be a extra fee for this service)
HEY ANGELS! HERE ARE THE MOST POPULAR QUESTIONS. HOPE THIS HELPS! ❤️
ATTN:Please read the description bar of the unit/wig you are interested in purchasing before you check out! Some units are made differently than others!
⭐️ How long does the unit last/longevity: up to 6 months or longer depending on everyday wear and if the knots are bleached. This may change per client. We recommend getting a unit or 2 to switch off to avoid wear and tear on the same unit being worn everyday.
⭐️ How should i wear my hair underneath?
Hair should be cornrowed in small braids for a flawless, and flat install. For closure units we recommend parting YOUR hair in the same place that you want the closure part to lay on for a more natural look. For shorter hair (that can’t be cornrowed) or bald clients YES you can wear our units too.
⭐️WHAT IS A UNIT?
a unit is a fancy word for WIG. Most of the time units are hand constructed wigs.
⭐️ WHAT INSTALL METHOD DO YOU RECOMMEND?
We recommend the gots 2 be gel method. If your unfamiliar with it try watching a few videos on YouTube before purchasing. Each unit comes with combs and a elastic band which is ready to wear without the gel method. The gel method in our opinion is better and can secure your wig even more for a few days at a time. It is a temporary replacement for glue in which you can do yourself.
Another option would be getting a stylist to install the unit with glue ogetting it sewn on. We have stylist we recommend for these services prices (wig installs) start @ $75
⭐️ DOES THE LACE COME CUT?
Unfortunately, no it doesn't. Cutting the lace indicates that a wig has been worn. Cutting Lace is very simple we recommend watching YouTube videos if your are unsure. Or getting your personal stylist to help you. (Some Units may come pre-cut if requested, but no exchange can happen once cut! No exceptions)
⭐️WHATS A 360 FRONTAL?
A 360 frontal is a frontal piece that goes around the perimeter of your head measuring 22.5inch around 4inch front 2inch back (nape area)
⭐️WHATS THE DIFFERENCE IN A 360 FRONTAL AND A REGULAR FRONTAL?
360 frontals go around the perimeter of your head while a regular frontal only goes ear to ear.
WHAT PRODUCTS DO WE RECOMMEND?
Shimmer Lights Products (for toning purposes)
Shea moisture products
Silicon Mix (for a weekly-biweekly deep condition only)
Bed Head Products (shampoo & cond.)
⭐️REMEMBER to ALWAYS let your unit air dry!
WHERE ARE WE LOCATED?
We are located in Duncanville Texas, BUT we are a online store. WE now offer pickups for local clients! ALL other WIGS/UNITS must be shipped. You cannot avoid A shipping fee regardless if you pickup or not.
DO THE WIGS COME CUSTOMIZED?
Yes! All units come customized w/ baby hair and preplucked, The Full Lace and lace fronts do NOT have bleached knots. If you DO NOT want your lace bleached for longevity please request this via email.
⭐️HOW LONG WILL IT TAKE FOR MY UNIT TO BE MADE?
Please visit the description bar for that information. Each unit has a different turn around time. Most of the time between 5-15 days. Depending on what you purchase.
⭐️CAN I EXPEDITE MY SERVICE?
No. Not at the moment. Being that every unit is handmade we cannot offer this service. We are experiencing HIGH volume.
⭐️DO WE OFFER WHOLESALE?
Yes please see our wholesale pricelist in the product list. Be sure to READ the description bar. For a clear understanding on how pricing goes.
⭐️WHAT KIND OF HAIR IS USED?
All units/wigs are made of 100% virgin 8A human hair. Each unit is bleach-able and can consume color. Hairs can last up to a year with proper care. Straight units are made of 9A grade. Mink hairs are 10A-12A grade hairs. You can upgrade your 8A unit for a 9A grade with a extra fee of $40.
⭐️CAN YOU STRAIGHTEN THE TROPICAL KC UNIT?
Yes, but we don't recommend it. Using a lot of heat can cause damage and loosen your curl pattern.
⭐️HOW DO I MEASURE MY HEAD?
Use a measuring tape. 22" around your head (circumference) is a medium which is average. Large and X-Large units we charge a extra fee because more hair is needed.
21.5"small
22" medium
23" large
24" x-large
⭐️DEPOSITS?
Deposits/payment arrangements are only accepted on certain units. If you don't see that option then it is NOT available. You will have to pay in FULL. Deposits are non-refundable once we have started the process.
⭐️REFUNDS?
We do NOT offer refunds on units or wigs. Each unit is CUSTOM. So for this reason alone we do not offer this. You can contact us with any issues you are experiencing.
⭐️WHAT COLOR IS THE LACE?
All units come with light brown lace. You can add a tinting service for a extra fee if you need your lace lighter/or darker.
⭐️DO I RECEIVE A TRACKING NUMBER?
Yes! Once your unit is completed it will be shipped same day or next day. (2-3 day priority usps) A tracking number will be sent to the email you used when you made your purchase. (Via PayPal)
⭐️WHAT PAYMENT METHODS DO WE ACCEPT?
PayPal, Debit/Credit Cards.